Privacy Policy

1. Who We Are

Pradit Lab is the data controller for personal information collected through this website. Our registered address is 58/7 Chaeng Watthana Road, Thung Song Hong, Lak Si, Bangkok 10210, Thailand. For data-related enquiries, please write to [email protected].

2. Information We Collect

Information you provide directly

• Your name and contact details (email address, phone number) when you submit an enquiry form.
• Information about your learning goals or experience level that you share in form messages.
• Payment details processed through our secure payment provider when you enrol in a programme.

Information collected automatically

• Standard server logs including your IP address, browser type, device type, and pages visited.
• Cookie data as described in our Cookie Policy.
• Analytics data via third-party analytics services to help us improve the site.

3. How We Use Your Information

• Responding to enquiries — to reply to questions you send through our contact form.
• Programme delivery — to manage your enrolment, assign a mentor, and provide course access.
• Communications — to send you information about your programme, updates, and relevant notices. Marketing messages are sent only with your prior consent, and you may opt out at any time.
• Website improvement — to understand how visitors use the site so we can make it more useful.
• Legal obligations — to comply with applicable Thai law and other regulatory requirements.

4. Legal Basis for Processing

We process your personal data under the following grounds, consistent with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA) and applicable data protection principles:

• Consent — for marketing communications and non-essential cookies.
• Contract performance — to deliver the programme you have enrolled in.
• Legitimate interests — for site analytics and fraud prevention, where this does not override your rights.
• Legal obligation — where processing is required by law.

5. Data Sharing

We do not sell your personal information. We may share it with:

• Service providers — companies that help us operate the website, process payments, or send email (for example, hosting providers and payment processors). These parties are bound by data processing agreements.
• Analytics partners — services such as Google Analytics that help us understand site usage. Data shared is aggregated or pseudonymised where possible.
• Authorities — when required by law or to protect the rights and safety of our users.

We take reasonable steps to ensure third parties handle your data responsibly.

6. Data Retention

We keep personal data only as long as necessary for the purposes described in this policy:

• Enquiry and contact form data: up to 12 months from last contact, unless you become a student.
• Student records: for the duration of the programme plus up to 3 years thereafter for legitimate administrative purposes.
• Payment records: as required by Thai accounting and tax regulations (typically 5 years).
• Analytics data: aggregated or anonymised after 26 months.

7. Data Protection Measures

We use commercially reasonable technical and organisational measures to protect your personal data, including:

• Encrypted data transmission using HTTPS/TLS.
• Access controls limiting who within Pradit Lab can view personal data.
• Regular review of systems and third-party partners.
• Prompt notification to affected individuals and relevant authorities if a data breach occurs, in accordance with PDPA requirements.

8. Cookies

We use cookies and similar technologies to operate the site and understand how it is used. Essential cookies are necessary for basic functionality and cannot be disabled. Other cookie categories — analytics, marketing, and preferences — are optional and require your consent. For full details and to manage your preferences, please see our Cookie Policy.

9. Your Rights

Under the PDPA and applicable data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data where there is no longer a lawful reason to retain it.
• Restriction — ask us to limit processing in certain circumstances.
• Data portability — receive your data in a machine-readable format where technically feasible.
• Objection — object to processing based on our legitimate interests.
• Withdraw consent — withdraw consent for optional processing (such as marketing) at any time, without affecting the lawfulness of prior processing.
• Lodge a complaint — contact the Personal Data Protection Committee of Thailand if you feel your rights have not been respected.

To exercise any of these rights, please email [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and encourage you to read their own policies before providing personal information.

11. Children’s Privacy

Our programmes are designed for adult learners aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will remove it promptly.

12. International Data Transfers

Our primary operations are based in Thailand. Where we use third-party service providers located in other countries, we take steps to ensure an appropriate level of data protection applies, including contractual safeguards.

13. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. When we do, we will update the “Last updated” date at the top of this page. Continued use of the site after changes are published constitutes acceptance of the revised policy.

14. Contact Us

For any questions about this policy or how we handle your data:

• Email: [email protected]
• Phone: +66 2 749 3618
• Address: 58/7 Chaeng Watthana Road, Thung Song Hong, Lak Si, Bangkok 10210, Thailand